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Support - Purchasing
I want to purchase your
software. How do I pay for it?
The
best way to pay for my software is through my online store. When you
buy through my online store, you will receive a registration e-mail
containing a download link for the game almost immediately. I use BMT
Micro as my e-commerce provider. They accept Mastercard,
Visa, Discover, and other major credit cards, as well as PayPal, Google
Checkout, Amazon Payments, purchase orders, bank wires, checks, and more.
To
purchase a product through my online store, click on the Games tab above, then click on the
game you want to buy. Near the top of the game's page, click on the Buy button. Follow the on-screen
instructions.
If you prefer to pay
me directly, I also
accept PayPal. You can issue a payment for the game to my PayPal account at
info@mygamecompany.com. However, you may have to wait a little
while (usually 24 hours or less) to receive your game, since I
have to process the order manually.
Can I pay by post (snail mail)?
If you are a U.S. resident, I am happy to accept payment by check. In fact,
I like checks because I don't have to pay a transaction fee for a check like
I do for a credit
card! Checks need to be payable in US dollars. I do not accept
foreign or international checks, and I do not accept credit card payments
by mail (for your protection and mine).
Make
your check payable to My Game Company, and mail it to:
My
Game Company
P.O. Box 2306
La Mesa, California 91943-2306
USA
In
your letter, tell me clearly which product(s) you are ordering.
Upon receipt of your
check, I will send your registration e-mail (containing your
registration code or download link) so that you can get the full
version of the game and begin playing as soon as possible. Please
include your full name (which I will use to generate your registration
code) and an e-mail address to send it to. Make sure you print
your full name and e-mail address clearly.
Please
feel free to contact me before
mailing your check to make sure that you have the correct totals.
Can I pay by telephone?
Not
at this time. My Game Company is currently operated as a part-time
business, which means I don't have normal business hours. Rather than
frustrate my customers with answering machines, I choose not to accept
payment by telephone until I can keep regular business hours.
Can
I pay for one copy and install it on multiple computers?
Yes.
Like I could stop you...
I buy software too, and I hate it when companies force
me to purchase
multiple copies of their products. My policy is one copy per
household.
You can pay for it once and install it on all the computers you
own. But you're not allowed to share the full version of a game
with your friends and neighbors - they have to purchase their own copy.
Can I buy and install an add-on pack without purchasing the full game?
No.
Add-on packs are only available to paying customers, and will only work with
a registered version of the game. You must register (purchase) the
game in order to obtain and use an add-on pack.
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