Support - Purchasing

I want to purchase your software.  How do I pay for it?

The best way to pay for our software is through our online store.  When you buy through our online store, we will send your registration e-mail within 24 hours (usually less).  We accept Mastercard and Visa.  We also accept PayPal.

To purchase a product through our online store, click on the Products button to the left, then click on the product you want to buy.  At the top of the product's page, click on the Buy button.  Follow the on-screen instructions.

Can I pay by post (snail mail)?

We are happy to accept payment by check.  In fact, we like checks because we don't have to pay a transaction fee for a check like we do for a credit card!  Checks need to be payable in US dollars. We do not accept foreign or international checks, and we do not accept credit card payments by mail (for your protection and ours).

Make your check payable to My Game Company, and mail it to:

My Game Company
P.O. Box 2306
La Mesa, California 91943-2306
USA

In your letter, tell us clearly which product(s) you are ordering.

Upon receipt of your check, we will send your registration e-mail (containing your registration code or download link) so that you can get the full version of the game and begin playing as soon as possible.  Please include your full name (which we will use to generate your registration code) and an e-mail address to send it to.  Make sure you print your full name and e-mail address clearly.

Please feel free to contact us before mailing your check to make sure that you have the correct totals.

Can I pay by telephone?

Not at this time.  My Game Company is currently operated as a part-time business, which means we don't have normal business hours.  Rather than frustrate our customers with answering machines, we choose not to accept payment by telephone until we can operate our business on a full-time basis.

Can I pay for one copy and install it on multiple computers?

Yes.  Like we could stop you...

We are consumers too, and we hate it when companies force us to purchase multiple copies of their products. Our policy is one copy per household.  You can pay for it once and install it on all the computers you own.  But you're not allowed to share the full version of a game with your friends and neighbors - they have to purchase their own copy.

Can I buy and install an add-on pack without purchasing the full game?

No.  Add-on packs are only available to paying customers, and will only work with a registered version of the game.  You must register (purchase) the game in order to obtain and use an add-on pack.